Shipping & Returns
UPS Ground delivery time within the contiguous U.S. is 1-5 business days from the time the order is shipped, depending on the zone. Click here to view standard UPS Ground Shipping Zones.
UPS Ground delivery time to Alaska and Hawaii is 6-10 business days from the time the order is shipped, depending on the zone. Click here to view UPS Ground Shipping details to Alaska and Hawaii.
Simi Valley Home Brew does not ship internationally.
We do not guarantee viability of liquid yeast shipped outside the contiguous U.S. and recommend that customers in these locations choose dry yeast instead.
One Year Warranty on Equipment
We will gladly replace or repair any equipment that is defective, within one year of purchase.
What Items Can be Returned?
If you are unsatisfied with any item purchase for any reason, send it back to us with your original invoice within 30 days and we will refund your purchase price on that item (excluding shipping charges).
Who Pays for Return Shipping?
The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, Simi Valley Home Brewer will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.
Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.
Send Returns to:
Simi Valley Home Brew
1555 Simi Town Center Way #665
Simi Valley, CA 93065